Pets
Searching for a Pet
In the Menu (search by name) Above the Customer/Pet List, click in the field labelled “Enter text to search”. Start typing any part of the pet’s name, and any customers with pets matching will be shown. To search for all pets including those with a ...
Editing a Pet
In the Pet Flyout Locate the pet in the Customer/Pet List (you may need to click the small arrow to the left of a customer to view their pets) or search for the pet. Once found, double click or hit the ENTER key to open the pet flyout. Click Edit in ...
Deleting a pet
Follow these steps to delete a pet – please note that you are only able to delete pets that do not have completed bookings: Locate the pet in the Customer/Pet List (you may need to click the small arrow to the left of a customer to view their pets) ...
Changing a Pet'sOwner
Follow these steps to change a pet’s owner: Follow the instructions to edit the pet. If the new owner is not a customer, change the Status field to “Changed Owner – External”. If the new owner is an existing customer, change the Status field to ...
Adding a new Pet
In the Menu Locate the pet’s owner in the Customer/Pet List or search for the customer. Once found, click the New Pet button to load the Pet form. Enter all required information; the minimum information you need to enter is the pet’s name and type. ...