Grooming

Grooming

This tab is only available if you use the Grooming module.
  1. The “Open On” and “Opening” and “Closing” times control how the Grooming Calendar is setup. Days that are non-working will be indicated in red in the calendar Month View and will not be visible when using the “Work Week” view. Times before and after the work times will be shaded a darker color in the “Day” and “Work Week” views to identify them as “out of hours”. Note if you setup employees as groomers then their specific work times will override the business work times when viewing the calendar for that groomer.
  2. “Use Groom Styles” if unticked, will hide the Groom Style tab on the Customers and Pets form and remove the Groom Style column on the Grooming Booking form. You should untick this if you don’t want to keep detailed records of the trim styles that are applied to a pet.
  3. When creating a booking, the “Default Booking Duration” field dictates how long these are booked for by default.
  4. “Create recurring bookings” controls how far into the future recurring bookings are created. Note this is a rolling setting, so if set to 3 months then PetLinx will actively look to create recurring bookings up to 3 months ahead of the current date. By default, PetLinx will move any recurring bookings due to be created on a holiday to the next available working day. To change this, untick the “Move booking…” setting.

    • Related Articles

    • Marking a Day as a Holiday

      You can mark any normal working day as a holiday in the Grooming Calendar form by following these steps. Note that you can still add grooming bookings to a day marked as a holiday, but recurring bookings due on a holiday will instead be placed on the ...

    • Deleting a Booking

      Follow these steps to delete a grooming booking – please note that you are only able to delete bookings that have a status of Future: From the Grooming Calendar Form Open the Grooming Calendar form if it is not already open. Click on the required day ...

    • Printing Reports and Charts

      There are over 70 reports and charts available in PetLinx. The Reporting Center allows you to print, preview, or export to PDF any of the reports and charts using a wide set of criteria. Some of the forms in PetLinx also allow you to print or preview ...

    • Changing a Booking's Status

      From the Grooming Calendar Form Open the Grooming Calendar form if it is not already open. Click on the required day in the month view window to view bookings on that day. Click on the booking in the calendar grid. Click the Status drop-down in the ...

    • Changing a Pet'sOwner

      Follow these steps to change a pet’s owner: Follow the instructions to edit the pet. If the new owner is not a customer, change the Status field to “Changed Owner – External”. If the new owner is an existing customer, change the Status field to ...