Knowledge Base
Petlinx 7
PetLinx 7 Desktop and Cloud
Recent Articles
Using a receipt printer
A receipt printer used with PetLinx provides a quick and professional method of printing receipts for your customers when an invoice or payment has been completed. We only officially support PetLinx using the Epson range of receipt printers, however ...Using a cash drawer
A cash drawer provides a secure method to store cash and checks received. PetLinx Desktop supports the use of any cash drawer, connected to either an Epson receipt printer or the serial port on your computer. We also support cash drawers with a USB ...Using a barcode scanner
A barcode scanner can greatly increase the speed of selecting and adding retail products to a customer’s purchase. Most barcode scanners available today are supported by PetLinx. Setting up your Scanner Connect the scanner to your computer according ...Searching for a contact
Follow these steps to search for a contact: Open the Contacts form if it is not already open. Click the Find button in the PetLinx ribbon. Enter the criteria you wish to search for (e.g to search for all business contacts with a company name starting ...Editing a contact
Follow these steps to edit a contact: Open the Contacts form if it is not already open. If the contact that you want to edit is not displayed in the list on the left hand side of the form, then search for the contact. Once you have the contact ...
Popular Articles
Switching to PetLinx Cloud from Desktop
If you’re currently using PetLinx Desktop it’s a simple process to switch to PetLinx Cloud. As PetLinx Cloud requires a fast internet connection you will first need to ensure it is up to speed, which you can check with a tool such as Speedtest.net. ...Backing up the Database
The AutoBackup feature of PetLinx makes backups of your database while you work. You can also do ad-hoc backups using the PetLinx Database Manager program as follows: Make sure everyone has quit out of PetLinx first. Then in Windows, open the ...Restoring the Database
You can restore a copy of the PetLinx database from a previous backup using the PetLinx Database Manager program. This restored database will overwrite your existing PetLinx database, so you need to be absolutely sure you wish to do it. You should ...The Auto Backup Feature
The auto backup feature makes backups of your database while you work in PetLinx, and stores them on your hard drive or network. By default this is turned on when you use PetLinx for the first time, and will make a backup of your database every 4 ...Adding a Deposit to a Booking
When creating a new boarding booking, you will be prompted to add a deposit if the “Add Deposit on Completion” tickbox is ticked on the booking. You can add an additonal deposit to the booking at any time until it has been invoiced, with one of the ...